Rewards or Recognition: What Do Employees Really Want?
What really keeps people happy at work?
The conversation around what truly motivates employees is louder than ever, particularly on social media platforms like Instagram and Tik Tok.
While recognition for a job well done is absolutely valued, it's only part of the equation. Employees across various industries are voicing a common theme: recognition is great, but let's not forget about the tangible rewards.
Picture this: Project manager Emily has just led her team to deliver a major project under budget and ahead of schedule. The team gets a standing ovation in the next meeting, and Emily's inbox is flooded with congratulatory messages. That recognition feels good; it's a morale booster and a public acknowledgment of her hard work and leadership. But Emily can't help but think about the long hours, skipped lunches, and extra effort she and her team put in. A "thank you" is nice, but wouldn't it be fair to see some of that success reflected in their compensation?
Or Jordan, a sales associate who is consistently smashing his targets. A recognition email from his manager highlighting his achievements always brings a smile to his face. But Jordan's thinking about the future — maybe saving up for a house or furthering his education. For him, the recognition validates his efforts, but the financial reward is what will really help him achieve his personal goals. If he doesn’t receive this extra value through work, he’ll be tempted to save his energy strictly for his personal goals and give the bare minimum at the office.
Employees understand the value of recognition; it connects their efforts to the company's success and builds a sense of belonging and appreciation.
But in a world where cost of living continues to rise each month, they're also looking for tangible rewards that reflect the value they bring to the company.
They want to feel valued not just in words but in actions - as people, not numbers.
While employees enjoy recognition, monetary rewards in the form of bonuses, raises, or profit-sharing plans significantly enhance their job satisfaction and loyalty. This blend of emotional and material validation forms the foundation of a truly motivating workplace environment.
So, where do we go from here?
Keep the recognition coming, and let's make sure it's accompanied by rewards that acknowledge the real impact of our contributions. Look beyond the traditional models and embrace a more holistic approach to employee motivation.
After all, a happy, motivated team is the foundation of any successful business!
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About the author
Tricia Martin is an FYA Young Social Pioneer and an Australian Women Leading Tech Finalist. She also coached an Under 9’s netball team in her local community, which she thinks is just as impressive. She continually looks for ways to use technology, behavioural science and digital experiences to meet people’s needs and find people-centred solutions to messy problems. She spends her free time reading sci-fi books, scouring thrift stores and watching Buffy for the fifteenth time.